Portfolio Jobs

Motion Ventures
25
companies
62
Jobs

Account Manager - Tech/Maritime (f/m/d)

Kaiko Systems

Kaiko Systems

Sales & Business Development
London, UK
Posted on Jan 14, 2025
Description
Founded in 2020, Kaiko Systems is a tech company driving digital innovation in the global maritime industry. Our mission is to make shipping safer, smarter, and more collaborative by transforming manual processes into actionable intelligence.

With our products, ship crews can collect reliable vessel data on the job, while our AI-powered analysis generates actionable insights for technical teams onshore. These insights help predict incidents, reduce downtime, and enhance safety and efficiency, empowering shipping companies to operate at their best.

At Kaiko Systems, we’re not just building technology — we’re delivering solutions that make a real difference in people’s work lives and their professional environment. Join us as we navigate the future of maritime together.
Your mission
As an Account Manager based in London, you will play a pivotal role in managing and growing relationships with our European clients. You’ll act as the primary liaison between Kaiko Systems and our customers, ensuring they derive maximum value from our solutions while identifying opportunities for growth and upselling.

Your skillset to navigate success:

  • Serve as the primary point of contact for assigned client accounts, ensuring exceptional service and satisfaction.
  • Develop and maintain deep relationships with maritime clients, understanding their needs and challenges.
  • Oversee the implementation and onboarding of Kaiko Systems’ solutions, driving successful adoption.
  • Collaborate with sales and product teams to identify opportunities for product upgrades or additional services.
  • Monitor and report on client satisfaction, usage metrics, and feedback to improve service delivery.
  • Represent Kaiko Systems at industry events and networking opportunities.
Your profile
  • 3+ years of account management experience, preferably in maritime, tech, or SaaS industries.
  • Strong understanding of client relationship management and retention strategies.
  • Excellent communication and interpersonal skills with the ability to navigate technical conversations.
  • Proactive, results-driven, and skilled at identifying growth opportunities.
  • Knowledge of maritime industry trends is a plus.
  • Experience with CRM tools and data-driven account management processes
Worried you don’t check every box? If this role excites you, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You could be exactly what we’re looking for—either for this role or another one!
Why us?
  • Join a Company in a stable, well-funded industry
  • Get 27 vacation days on top of public holidays to refuel your energy
  • Balance your personal and professional life seamlessly and make use of hybrid & remote options
  • Be part of a collaborative team where quick decision-making and pragmatic solutions drive meaningful impact

At Kaiko Systems, we believe that innovation thrives when diverse perspectives come together. As a forward-thinking maritime tech startup, we are committed to building an inclusive workplace where everyone feels empowered to contribute their unique talents and experiences.

We value every individual’s cultural background, gender identity, age, ability, or any other characteristic that makes you who you are. By embracing these differences, we create an environment where collaboration flourishes and ideas grow.

If you share our passion for revolutionizing the maritime sector through technology, we’d love to hear from you. Let’s chart new waters together.


About us

At Kaiko Systems we are driving change in a key global sector. To get there we are guided by our core values:

  • Embrace innovation and challenge the norm.

  • Put genuine human interactions first.

  • Commit to delivering quality from the outset.

  • Take initiative and act with purpose.

  • Foster an environment of mutual respect and teamwork.

  • Prioritize clear and effective communication.

  • Adapt and evolve, minimizing bureaucratic hurdles.

  • Equip our team with the best resources, encouraging growth and feedback.