Your skillset to navigate success:

• Subject Matter Expertise: Provide deep insights into shipboard operations, technical workflows, safety protocols, and compliance requirements to guide product development. Act as the in-house expert for maritime standards, regulations (e.g., SOLAS, MARPOL, ISM Code), and industry best practices.
• Product Development Support: Collaborate with the product team to define and validate product features, ensuring alignment with maritime industry needs. Review technical specifications, user stories, and wireframes, offering feedback to improve usability and functionality
• User-Centric Design Input: Advocate for the end-user by sharing operational challenges, pain points, and practical constraints faced by seafarers, superintendents, and operators. Participate in user research activities, such as interviews and surveys, to gather insights for product refinement.
• Testing and Validation: Support the testing process by validating features against real-world scenarios and operational requirements. Identify potential gaps or inconsistencies in product performance and recommend actionable improvements.
• Cross-Functional Collaboration: Work closely with engineering, design, and customer success teams to ensure products meet high technical and operational standards. Act as a liaison between the product team and external stakeholders, such as maritime professionals, for feedback and insights.
• Knowledge Sharing and Training: Develop and maintain documentation, such as technical guides and industry insights, to support product development and team understanding. Conduct training sessions for internal teams to enhance their understanding of maritime operations and technologies.

• Education: Relevant maritime or engineering qualification (e.g., Marine Engineering, Nautical Science, or similar).
• Professional Background: Experience as an ex-seafarer (e.g., Chief Officer, Chief Engineer, or Master), technical/maritime superintendent, or professional in a maritime technology company. Deep understanding of shipboard operations, technical management, and safety protocols.
• Technical Knowledge: Familiarity with fleet management systems, maintenance workflows, and industry regulations (e.g., SOLAS, MARPOL, ISM). Knowledge of digital technologies and their application in the maritime domain is an advantage.
• Product Support Skills: Ability to translate complex maritime concepts into actionable insights for product development. Strong analytical mindset to assess how product features align with operational realities.
• Communication and Collaboration: Excellent interpersonal skills to work effectively with cross-functional teams and external stakeholders. Clear and concise communication style for both technical and non-technical audiences.
• Soft Skills: Problem-solving ability and a proactive approach to identifying opportunities for product improvement. Adaptability to work in a fast-paced, dynamic environment.
• Technology Savvy: Familiarity with SaaS platforms, digital tools, and modern product development workflows is a plus.

• Join a Company in a stable, well-funded industry
• Get 27 vacation days on top of public holidays to refuel your energy
• Balance your personal and professional life seamlessly and make use of hybrid & remote options
• Be part of a collaborative team where quick decision-making and pragmatic solutions drive meaningful impact

At Kaiko Systems, we believe that innovation thrives when diverse perspectives come together. As a forward-thinking maritime tech startup, we are committed to building an inclusive workplace where everyone feels empowered to contribute their unique talents and experiences.

We value every individual’s cultural background, gender identity, age, ability, or any other characteristic that makes you who you are. By embracing these differences, we create an environment where collaboration flourishes and ideas grow.

If you share our passion for revolutionizing the maritime sector through technology, we’d love to hear from you. Let’s chart new waters together.

At Kaiko Systems we are driving change in a key global sector. To get there we are guided by our core values:

• Embrace innovation and challenge the norm.

• Put genuine human interactions first.

• Commit to delivering quality from the outset.

• Take initiative and act with purpose.

• Foster an environment of mutual respect and teamwork.

• Prioritize clear and effective communication.

• Adapt and evolve, minimizing bureaucratic hurdles.

• Equip our team with the best resources, encouraging growth and feedback.