About Expedock

We are a tech enabled workforce augmentation platform leveraging top 1% offshore talent and cutting edge technology to enable businesses to unlock their full potential.

The client is an Australian family-run ecommerce brand specialising in beautiful handcrafted garden decor inspired by the Australian lifestyle, flora and fauna. They're a growing online business looking for a proactive, creative Content Marketing Manager to help elevate their brand presence, grow our online community, drive conversions and support the day-to-day running of the ecommerce business.

The Role

This is primarily a content marketing role with ecommerce support responsibilities.

You’ll be responsible for planning, creating, scheduling and managing content across our marketing channels while also assisting with customer service, website optimisation, and general ecommerce support.

This is a remote full-time role suited to someone highly organised, creative, self-motivated, and experienced in ecommerce content marketing.

We Are Looking for Someone Who:

• Takes initiative and brings ideas to the table
• Is highly organised and reliable
• Has strong English copywriting skills
• Understands ecommerce marketing
• Can work independently without needing constant direction
• Loves creating engaging content and storytelling

What You'll Do

• Content Marketing
• Create engaging social media content for multiple platforms including Instagram, FB, Pinterest
• Schedule and publish content
• Create blog content
• Manage new product uploads including product descriptions, creating images and website copy
• Monitor social engagement and reply to comments/DMs
• Assist with customer service enquiries
  
• Track content performance and suggest improvements
• Research trends and content ideas
• SEO optimisation
• Create EDMs/email campaigns on Klaviyo, analyse performance, clean and manage customer lists, create customer segments
• Create and edit Reels and short-form video content
• Plan and manage monthly content calendars

What You Need

• Portfolio of social media work (examples of content created, campaigns managed, or videos produced).
• Strong English written communication and copywriting skills
  
• Previous ecommerce marketing experience
• Experience managing social media for a brand
• Experience creating Reels and short-form video content
• Ability to use, learn and adapt with AI
• Strong Canva or similar skills
• High attention to detail
• Excellent organisational and time management skills
  
• Proactive attitude and willingness to problem solve
• Ability to work independently and manage priorities
  
• Reliable device and high speed internet for remote work
• Experience with or ability to learn:
  • Shopify
  • Canva
  • Klaviyo
  • Meta Business Suite
  • CapCut
  • ChatGPT
  • Social scheduling tools

What They Offer

• Long-term opportunity with a growing Australian ecommerce brand
• Creative and collaborative environment
• Flexible remote work
• Opportunity to contribute ideas and help shape the brand
• Supportive family-run business culture

Candidate Data & Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

• Evaluate your qualifications and suitability for current and future roles
• Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience
• Maintain talent pools for future opportunities, where permitted by law

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.